![]() ![]() The next and most helpful hack is to remove all the errors and bugs by restoring your device to its factory settings. So, change its position to the horizontal one to inactivate it and enable the relock mode.Īfter doing so, try locking your lock outside to see whether it functions. So, if it’s in the vertical position, it’s active. So, if changing the batteries or locking them using the correct method didn’t help you, then the possibility is that the unlocked mode would be on.Īnother way to ensure that the Unlock mode is on is by looking at the interior Thumb Turn of your lock. The unlocking mode will prevent you from locking the door from the outside however, the relock mode will enable you to work ordinarily such that you may lock the door efficiently from the outside by entering the correct User Code. There is an essential feature on some of the models of Schlage lock, like FE595, that you may set to the Unlock or Relocked mode. ![]() Turn back your Schlage lock to the Relock mode However, if you have any confusion, refer to the User manual or go to Google and search the model of your Schlage keypad to learn the exact steps to lock it up without any hindrance. Therefore, it’s pretty essential to follow the correct steps to lock your Schlage smart lock. In such a case, you’ll need the valid User code followed by pressing the Schlage button and turning the Thumb Turn. In addition, if the Turn Lock feature is turned off, no matter how many times you press the Schlage button and try to lock it from outside, it won’t lock at all. However, this may only work if your Turn Lock/ Lock and Leave feature is on. If replacing the batteries didn’t help you in any way to fix this unlocking issue, ensure you’re locking your lock accurately.įor instance, if you have the Schlage BW365 model of your keypad lock, you can lock it up by simply pressing the Schlage button and then turning the Thumb Turn. Try locking your smart lock again and correctly Lastly, insert back all the screws using the screwdriver.Ģ.Before doing so, inspect the wires carefully, ensuring that none of the components moved from their place while inserting the new battery. Now replace the faceplate on the lock.Do this by popping battery heads into the battery connector. Next, connect the new batteries considering the correct position, such as the polarity of the connectors (+/-). ![]() Disconnect the old batteries by pulling the battery connector from your lock. You’ll soon see the battery in your lock.This will help you take out the faceplate. ![]() Firstly, use a Philips head screwdriver to remove all the screws present at the top and bottom of your smart lock on the interior assembly of the lock.Here are the steps to replace the batteries of your Schlage lock: This will thus resolve the problem of not locking from the outside. Unfortunately, the only way to deal with it is to replace the old batteries with new ones. One of the major reasons for the poor performance of your Schlage lock is its low-powered batteries. Replace the batteries of your Schlage lock Here are the steps to fix the Schlage keypad lock not locking from the outside: 1. If still not, contact the customer care team for further assistance. Follow the steps one by one until the problem gets resolved. To fix your Schlage keypad lock not locking, you need to follow a step-by-step guide. How to fix the Schlage keypad lock not locking from outside? Your Schlage keypad lock may not be installed accurately, thus creating such a hindrance for you.The unlocked mode on your Schlage keypad lock may be active, thus not letting you lock from outside.Bugs, errors, or glitches within your system may also create such an inconvenience for you.There may be a possibility that you may be locking the lock incorrectly, which may lead to such a problem.Low-powered batteries of your Schlage lock are the leading cause for your safety lock not locking from the outside.Here are the causes for your Schlage keypad lock not locking from the outside: This will help you avoid them in the future and prevent further inconveniences. Let’s first understand all the possible causes for your Schlage keypad lock not locking from the outside before moving on to the fixes. Conclusion Why is my Schlage smart lock not locking from the outside? ![]()
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